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VerifiedClient onboarding
🤝

Client onboarding workflow for agencies

Welcome new clients with a personalized email sequence and a ready-to-go Notion workspace.

Difficulty
Intermediate
Time saved
6 hours/week per client
Tools
4 apps
Best on
Make.com

This is a planning recipe. Check platform-specific steps before going live.

Who this workflow is for

Agency owner — especially Marketing agency.

What this workflow automates

Welcome new clients with a personalized email sequence and a ready-to-go Notion workspace.

Tools required

StripeNotionGmailSlack

Supported platforms

Make.comn8n

Visual workflow

Trigger
New paid invoice
Stripe
Action
Create Notion workspace
Notion
Action
Send welcome email
Gmail
🔔Action
Notify internal team
Slack
🏁Output
Onboarded

Step-by-step setup

  1. 1
    New paid invoice · Stripe

    Triggers when a client pays.

    • Add the module
    • Connect your account
    • Map fields
  2. 2
    Create Notion workspace · Notion

    Duplicate your client template page.

    • Add the module
    • Connect your account
    • Map fields
  3. 3
    Send welcome email · Gmail

    Send the kickoff email with the workspace link.

    • Add the module
    • Connect your account
    • Map fields
  4. 4
    Notify internal team · Slack

    Post the new client in #new-clients.

    • Add the module
    • Connect your account
    • Map fields
  5. 5
    Onboarded

    Client is welcomed and your team knows.

    • Add the module
    • Connect your account
    • Map fields

Want this adapted to your business?

Copy this recipe to your dashboard and tweak it with the AI assistant.

Human approval recommended

  • Review the welcome email weekly to keep it fresh.

Testing checklist

  • Trigger a $1 test charge in Stripe
  • Verify Notion page is created
  • Verify welcome email sends

Error handling

  • If Notion fails, retry 2x then alert the owner

Common mistakes to avoid

  • Hardcoding the client name in the email instead of templating it

Frequently asked questions

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